Enquiry on Results (EOR)
Enquiry on Results request form
Submitting this form sends your request securely to our team and opens a support ticket — you’ll receive a confirmation and follow-up by email.
If you are not happy with your result, you can request a review of your score(s) through a service known as an Enquiry on Results (EOR). Tests are re-marked by senior examiners, and if the mark changes a new eTRF will be available in your IELTS account. You will need to pay an Enquiry on Results fee, which is fully refunded if your band score changes — contact your test centre for more information about fees. Your outcome can become available from the same day as your application up to 21 days afterwards, depending on the number of parts you have asked us to re-mark. If you have not received a response after 21 days, please contact your test centre.